Shipping and returns

M.A.R.E. SRL confirms acceptance of the order by sending an automatic e-mail summary to the email address provided by the customer in the order.

It 'still possible that, due to an internal error of the stock, the item ordered is no longer available and, if so, the buyer will be contacted soon by Devid Label di Pola Davide.

For all articles delivered M.A.R.E. SRL issuing the invoice / receipt with the data supplied by the customer.

M.A.R.E. SRL prepares the goods contained in the order and entrusted to the Courier imballandola in appropriate ways.

Deliveries are made on weekdays, Monday through Friday, except holidays (the "Day / the Business / s"). For hours means the hours included in Business Days.

M.A.R.E. SRL on the address of the customer detailed below are considered indicative because they may still be subject to change due to force majeure, poor conditions of traffic and road conditions, to strike or to act of the Authority.

Delivery costs are charged to the customer unless exceptional promo and are also detailed in each "type of delivery" choice.

Upon delivery of the goods by the Courier the customer is required to check:

a) that the number of boxes is the same as indicated in the accompanying document of the Courier

b) that the packaging is not damaged, or wet or altered.

Our products are sent by courier and parcels are delivered directly to your nominated address.

The orders confirmed before 12:00 on working days leave within 24 hours. Delivery times are 1/2 days (2/3 for the islands) following the departure of the pack.

Saturday and Sunday and public holidays are not over and not forwards.

Enter, at the time of the order, an address, a phone number and an email where the courier can always find someone from 9:00 to 16:00, specifying the name on the doorbell. The Courier does however notices phone and time of delivery is at its discretion.

Shipping € 6.00 plus VAT in Italy.

Shipping to abroad starting from € 12.00 (depending on the area)

Shipping Costs of Returns charged to the customer.


The Purchaser has in any case the right to cancel the contract without penalty and without giving any reason, within 14 (fourteen) working days from the day of receipt of the goods purchased

In the event that the trader has fulfilled its obligations to provide information on existence, methods and timing of the return or collection of the goods in the event of exercising the right of withdrawal pursuant to Art. 52 of the Consumer Code  D.L. 206/2005, the deadline for exercising the right of withdrawal is of 90 (ninety) days starting from the day of receipt of goods by the consumer.

If the Buyer decides to exercise the right of withdrawal should communicate directly through the website, or email to [email protected] entering a request message to return. To exercise the right to withdraw such notice may validly be replaced by returning the purchased, provided that the same terms. It shall prevail between the parties the date of delivery to the post office or shipping agent.

The return of the property will still take place no later than 30 (thirty) days of receipt of the asset. In any case, for there to be entitled to full reimbursement of the price paid, the goods must be returned intact and, in any case, in normal condition, must not have been used, worn, or damaged (The identification tag of the product must still be attached at the same)

The products should be returned to M.A.R.E. SRL, at the expense of the client, or with a single shipment by courier. The Product must be returned in original packaging.

As soon able to confirm that the requirements have been met, Devid Label di Pola Davide will send the customer an e-mail confirmation of the return to free and will refund the entire amount paid by the Buyer within 30 (thirty) days of receipt of notice of withdrawal, regardless of the mode of payment adopted previously by the customer. The reimbursement of the amounts paid by the customer will always be done solely for the benefit of the customer who made the payment.

In the event that the above conditions were not being met, the customer is not entitled to a refund of the amount paid, but will have the right to withdraw the products made at M.A.R.E. SRL, VIA GUGLIELMO MARCONI 3, BOLOGNA (BO), CAP 40122 or request the dispatch of the product / s own expense.

With the receipt of notice which the Purchaser shall notify the exercise of the right of withdrawal, the parties to this contract are dissolved by mutual obligations, except as provided in paragraphs of this article.

Trusted reviews
05/06/2023 15:08:21
See all reviews
professionalità e gentilezza. ho avuto un problema esposto per @ a cui ho avuto risposta immediata, ad ordine effettuato ho ricevuto il pacco il giorno successivo. consiglio a tutti soprattutto per la serietà ..e quando si acquista online non è scontato. grazie davvero
Francesca Santucci
Esperienza estremamente positiva relativamente alla semplicità nella procedura di acquisto (non necessaria l'ennesima registrazione ad un sito con relative user e password!!) ma soprattutto alla rapidità di consegna: acquisto effettuato alle 15, il giorno successivo prima delle 13 era già arrivato.
Claudio Sfravara